PRIVACY POLICY

Panosgeorgakis.gr is committed to protecting the personal data of its clients and website visitors.

This notice explains what information we collect about you, how we use it, and your rights. Panos Georgakis is the data controller of the personal data collected through or in relation to the website panosgeorgakis.gr and any related application.

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?

We collect personal data from you when you provide it directly to us, on the social media we manage, and through the use of the Website. This information may include:

• Information you provide when using our Website (e.g., your name, contact details, gender, and any information you add to your account profile),
• Transaction and billing information if you make a purchase from us or use our Website (e.g., credit/debit card information and delivery information),
• History of your communications with us,
• Information you provide when entering a contest or participating in a survey,
• Information collected automatically, using cookies and other tracking technologies (e.g., which pages you viewed and whether you clicked on a link in any of our email newsletters). We may also collect information about the device you use to access our Website, and
• Other necessary information you provide on the Website, such as access to your location if you give us your consent.

WHY DO WE USE THIS PERSONAL DATA?

Depending on how you use our Website, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:

• To fully understand your needs and serve you better.
• To manage and respond to any inquiries or complaints to our customer service team.
• To customize the Website for you and show you content that we believe will interest you more, based on your account information and browsing activity.
• To improve and maintain the Website and to monitor its usage.
• For market research, e.g., we may contact you to inquire about your experience with our services.
• To send you promotional messages and to show you targeted advertisements, where we have your consent or are otherwise permitted to do so.
• For security purposes, to investigate fraud and, where necessary, to protect ourselves and third parties.
• To comply with our legal and regulatory obligations.

We rely on the following legal bases, under data protection law, to process your personal data:

• Because processing is necessary for the performance of a contract with you, or to take pre-contractual measures with you (e.g., where you have made a purchase with us, we use your personal data to process the payment and complete your order).
• Because we have obtained your consent (e.g., where you contacted us with a query, where you add optional information to your account profile, or if you agree to receive marketing from us or for us to contact you to assist with or inform you about our services).
• Because it is in our legitimate interests to maintain and promote our services.

We always strive to understand more about our customers to offer the best services and the best customer experience. We use information about you to tailor the display of the Website so that it is more interesting and relevant regarding the knowledge, services, and offers displayed.

We handle this information with particular sensitivity, as we understand it can reveal information about you.

MARKETING – SERVICE PROMOTION

Some of these messages may be tailored to you based on your previous browsing or purchase activity and other information we hold about you.

If you no longer wish to receive updates from us, you can change your preferences at any time by clicking the ‘unsubscribe’ link in any email message or by updating your account settings.

You may also see advertisements for our Website on third-party websites, including social media. These advertisements may be tailored to you using cookies (which track your online activity so we can show ads to customers who have visited our Website). If you see an advertisement on social media, it may be because we have engaged the social network to display ads to our customers or to users who match our customers’ demographic profile.

In some cases, this may involve sharing your email address with the social network. If you no longer wish to see tailored ads, you can change your cookie and privacy settings on your browser and on these websites.

WITH WHOM DO WE SHARE THIS PERSONAL DATA?

We share our customers’ personal data with third parties in the following cases:

• With other companies as required for the operation of the Website.
• With our suppliers and service providers who work for us, e.g., payment processors and delivery companies.
• With our professional and legal advisors.
• With third parties engaged in fraud prevention and detection.
• With law enforcement or other governmental authorities, e.g., for reporting a fraud or responding to a lawful request.
• In the event we sell any business assets, our customers’ personal data may be disclosed to a potential buyer. In this case, we will make reasonable efforts to ensure that the buyer is bound by the terms of this Privacy Policy.
• Otherwise, where we have your consent or are otherwise legally permitted to do so.

STORAGE AND RETENTION

We use service providers located worldwide. Therefore, your personal data may be processed in countries outside of Europe, including countries where you may have fewer legal rights regarding your data than under local law. If we transfer personal data outside the European Economic Area, as required by applicable law, we will ensure that your privacy rights are adequately protected by appropriate safeguards, especially the EU’s standard contractual clauses. Please contact us if you want more information about these safeguards.

We will retain your personal data for as long as needed for the purposes mentioned above, and therefore this period will vary depending on your interactions with us. For example, where you have made a service purchase with us, we will keep a record of your purchase for the period required for billing, taxation, and warranty. We may also keep a record of correspondence with you (for example, if you have sent us a question about a service or an issue) for as long as necessary to protect ourselves from a legal claim.

Where we no longer need to keep your information, we will delete it.

SECURITY

This Website ensures that data is encrypted when leaving the Website. This process involves converting information into a code to prevent unauthorized access. The Website follows this process and uses secure methods to ensure the protection of all transactions with credit and debit cards. Encryption methods, such as SSL, are used to protect customer data when you move to and from this Website via a secure communication channel.

While we do everything possible to ensure that your personal data is protected at all times by our Website, we cannot guarantee the security and integrity of the information that has been transmitted to our Website.

COOKIES

Our Websites use cookies and similar technologies to provide certain functionalities on the Website, to understand and measure its performance, and to provide targeted advertisements. If you do not wish for information to be collected about your use of our website through cookies, please block the ability to record information about you through your browser settings.

YOUR RIGHTS

Under certain conditions and by law, you have the right to:

• Know if we hold your personal data and, if so, what that data is and why we hold/use it.
• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of your personal data that we hold and check that we are processing it lawfully.
• Request the correction of your personal data that we hold. This enables you to correct any incomplete or inaccurate information we have about you.
• Request the erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue processing it. You also have the right to request us to delete or remove your personal data where you have exercised your right to object to processing (see below).
• Object to the processing of your personal data, where we rely on a legitimate interest (or those of a third party), but your particular situation makes you want to object to processing for this reason. You also have the right to object when we process your personal data for direct marketing purposes.
• Object to automated decision-making, such as profiling, which must not be the subject of automated decision-making using your personal data or your profile.
• Request the restriction of the processing of your personal data. This allows you to ask us to suspend the processing of your personal data, for example, if you want us to verify its accuracy or the reason for processing it.
• Request the transfer of your personal data to you or another party (commonly known as the “right to data portability”) in an electronic and structured format. This allows you to receive your data from us in an electronically usable format and to be able to transfer your data to another party in an electronically usable format.
• Withdraw consent. In the limited circumstances where you may have provided your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) you originally agreed to, unless we have another legal basis for doing so lawfully.

If you wish to exercise any of these rights, you can contact us using the details below.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge you a reasonable fee if your access request is clearly unfounded or excessive. Alternatively, in such cases, we may refuse to comply with your request.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your data (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We will comply with any requests to exercise your rights following applicable law. However, please note that there are some limitations to these rights, and there may be instances where we cannot agree to your request. To submit requests regarding your personal data, or if you have any questions or concerns about your personal data, you should contact us using the information below. You also have the right to contact your local data protection supervisory authority.

CONTACT US

If you have questions about any aspect of the Privacy Policy, please contact us using the following information:

email: info@panosgeorgakis.gr Last updated: 12/09/2022 

TERMS OF USE OF THE WEBSITE

Reproduction or exploitation of website content:

Any use, exploitation, publication, republication, reproduction, copying by mechanical or other means, with or without processing, of the content of the website and the services offered on it is prohibited without our prior permission or referral to the source. Exceptionally, printing and copying web pages and their content is allowed, provided they are not altered, modified, or changed in any way and only for personal use by the user himself.

Storing streaming or other media:

If users have access to streaming media services, it is strictly forbidden to store the stream in local media of any kind, in whole or in part, in the same or in another form of sound or image file (e.g., wav, wma, mp3, mpeg, etc.) that exists today or will be invented in the future. It is also forbidden to download and store (download) from the website to local media (mechanical or electronic) photos, logos, texts, animations, gifs, sounds, images in general, static or moving, unless this is expressly permitted and to the extent that it is expressly permitted, on each specific web page.

Advertising Consent:

Panosgeorgakis.gr expressly reserves the right, on all content and service pages (e.g., newsletters) and on the web space it provides to its users for posting content (personal content, communication sections, etc.), to display its logo and to display advertising-promotional messages of any type, technology, size, and format (stamp, banner, pop-up, web-over, full view, popup, interstitial, advertorials, text links, etc.).

Subscription Plans – Subscriptions – Support – Donations

Refunds will be made in cases where technical factors prevent the proper functioning of the platform and the provision of the service to the subscriber, which are due to the company’s technical management, for a period longer than half the subscription period.

ACCEPTANCE OF TERMS:

Visiting panosgeorgakis.gr constitutes unconditional acceptance of these terms.